Q1, Will it Charge a Tesla Model 3?
A1, Yes, it will charge a Tesla Model 3, and you just need a Tesla Adaptor.

Q2, How long is the Charging Cable?
A2, The standard length is 5Meter, But you also can customize the length.

Q3, What is the IP rate for this Wallbox EV Charger?
A3, The IP rate is IP54.

Q4, Can the current be adjusted on the device itself with a button?
A4, Yes, you can adjust the current by pushing a button on the front cover or Mobile APP

Q5, How fast does it Charge?
A5, It depends on your vehicle battery capacity which is measured in the kilowatt-hours of energy it can hold. For example, It will takes around 7 hours to Charge Tesla Model 3 Standard Plus by HY70P-T1, but it will takes around 10 hours to Charge Tesla Model Y Performance by HY70P-T1.

Q6, Can I customize my brand on the product and package?
A6, Yes, We can laser your brand on the charger and control box and We also can customize your package. The mini order for this service is 100pcs.

Q7, How about the delivery time?
A7, For samples, we normally can send within 3 days, and for quantity order, we normally can send with 2-3 weeks.

Q8, Do you provide free sample to test?
A8, For the first sample order, Customer has to pay the sample and shipping cost. But We can refund the sample cost in future quantity order.

Q9, How long are you aging for your Wallbox EV Chargers?
A9, All chargers will age more than 4 hours before shipping to make sure all products delivery to our customers will be working properly.

Q10, What is your warranty terms?
A10, We provide 2 years warranty for our Wallbox EV Chargers. During the warranty period, we will provide technical support with quality analysis report and replace the new parts in free.