Q1, Can I charge for Tesla ?
A1, Yes, you just need a Tesla Adaptor.
Q2, How long is the Charging Cable?
A2, The standard length is 5Meter, But you also can customize the length.
Q3, What is the IP rate for this Wallbox EV Charger?
A3, The IP rate is IP65.
Q4, Can you make customized EV Charger ?
A4, Yes, We are EV Charger Manufacturer located in shenzhen since 2019 and Our Strong R&D supports OEM ODM service.
Q5, What is your network options ?
A5, You can use Bluetooth for the local operation. And also you can use WI-FI, Ethernet, 4G to connect the net work.
Q6, Can I control the EV Charger through the Mobile APP ?
A6, Yes, You need download our APP from Apple store or Scan the QR code. If you want to develop your own brand APP, we also can customize it for you.
Q7, How about the delivery time?
A7, For samples, we normally can send within 3 days, and for quantity order, we normally can send with 2-3 weeks.
Q8, What Protocol do you use for your wall mounted EV Charger ?
A8, We use OCPP 1.6-J protocol and OCPP 2.0 is under developing which plan to launch in this October.
Q9, How long are you aging for your Wallbox EV Chargers?
A9, All chargers will age more than 4 hours before shipping to make sure all products delivery to our customers will be working properly.
Q10, Which standard did you use for your Wallbox EV Charger?
A10, For EU Standard EV Charger, we are following the EN IEC 61851-1:2019, EN IEC 61851-21-2:2021, EN IEC 61000-6-1:2019 , EN IEC 61000-6-3:2019 .